Muscat, Oman
Privacy Policy
Last updated: 20/11/2025
1. Who We Are
This Privacy Policy describes how Programi Tech (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website https://programi.tech and when you interact with us regarding our software development services.
If you have any questions, you can contact us at:
Email: hello@programi.tech
Address: Beirut, Lebanon / Muscat, Oman
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Contact details – such as your name, email address, phone number, and company name when you:
- Fill out a contact or inquiry form
- Request a quote or proposal
- Subscribe to newsletters or updates
- Project-related information – such as requirements, specifications, documentation, and other materials you share with us when we discuss or deliver software development services.
- Account details (if applicable) – such as username and password if we provide you with a client portal or project management system.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Usage data – pages visited, time spent on pages, clicks, referring URLs.
- Device and technical data – IP address, browser type, operating system, device type.
- Cookies and similar technologies – small text files stored on your device to help the website function and to analyze usage (see Cookies section below).
2.3 Information from Third Parties
We may receive information from:
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (if we run ads)
- Payment or invoicing providers (if you pay us online)
3. How We Use Your Information
We use the information we collect for purposes including:
Providing and improving our services
Responding to inquiries, quotes, and support requests
Delivering and maintaining software solutions and related services
Managing projects, contracts, and client relationships
Communication
Sending service-related messages (e.g., updates, technical notices)
Sending marketing communications (where permitted by law and/or with your consent)
Analytics and website performance
Monitoring and analyzing website usage and performance
Improving user experience and our service offerings
Legal and compliance
Fulfilling our legal obligations
Enforcing our contracts and protecting our rights, property, and safety
If you are in a region like the EU/UK where GDPR applies, our legal bases for processing may include: contract performance, legitimate interests, legal obligations, and consent (particularly for marketing or certain cookie usage).
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Remember your preferences (e.g., language, cookie consent)
Analyze website traffic and usage
Improve functionality and performance
Types of cookies may include:
Strictly necessary cookies – required for the site to function.
Analytics cookies – to understand how visitors use our site.
Marketing/advertising cookies (if used) – to deliver relevant ads.
You can usually control cookies through your browser settings (e.g., block, delete, or be notified when cookies are set). Note that disabling certain cookies may impact the functionality of our website.
If you use a cookie banner or consent manager, you can add text like:
You can manage your cookie preferences at any time by clicking on “[Cookie Settings]” in the website footer.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers and partners – such as hosting providers, analytics services, payment processors, email service providers, and project management tools, strictly as needed to provide our services.
Professional advisers – such as lawyers, accountants, or auditors under confidentiality obligations.
Authorities or law enforcement – if required by law, regulation, or legal process.
Business transfers – if we are involved in a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
All third parties are required to handle your data safely and only use it for the purposes we specify.
6. International Data Transfers
Depending on your location and that of our servers or service providers, your information may be transferred and processed in countries other than your own.
Where required by law (for example, under GDPR), we take appropriate safeguards to protect such transfers, such as using standard contractual clauses or ensuring our providers are in jurisdictions with adequate data protection laws.
7. Data Retention
We keep your personal information only as long as necessary to:
Fulfill the purposes described in this policy
Provide our services and maintain our business relationship
Comply with legal, accounting, or reporting requirements
Retention periods may vary depending on the type of information and our legal obligations. When we no longer need your information, we will delete it or anonymize it.
8. How We Protect Your Information
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These may include:
Secure servers and encrypted connections (e.g., HTTPS/TLS)
Access controls and authentication
Regular updates and security reviews
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:
Access – to request a copy of the personal data we hold about you.
Correction – to request that we correct inaccurate or incomplete data.
Deletion – to request deletion of your personal data (subject to legal obligations).
Restriction – to request that we limit how we process your data in certain circumstances.
Objection – to object to certain types of processing, such as direct marketing.
Data portability – to request a copy of your data in a structured, machine-readable format.
Withdraw consent – where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at hello@programi.tech. We may need to verify your identity before responding to your request.
If you believe we have not handled your request properly, you may also have the right to lodge a complaint with your local data protection authority.
10. Children’s Privacy
Our website and services are not intended for children under [13/16] and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at hello@programi.tech and we will take steps to delete it where required by law.
11. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Significant changes may be communicated via our website or by email if appropriate. Your continued use of our website or services after changes are posted will signify your acceptance of those changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Programi Tech
- Email: hello@programi.tech
- Address: Beirut, Lebanon / Muscat, Oman
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Programi.tech is a digital solutions studio specializing in web development,
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Copyright ©2025 Programi.tech All Rights Reserved
